What should you do if a device does not have 'Find My iPhone' set up and is disabled?

Prepare for Apple's Tier 1 Advisor Exam. Enhance your knowledge with quiz questions and insightful answers. Ace your exam with confidence!

When a device is disabled and does not have 'Find My iPhone' set up, using recovery mode is the appropriate course of action. Recovery mode allows you to restore the device to its factory settings via iTunes or Finder without needing any previous settings or configurations like iCloud or 'Find My iPhone.' This process can help unlock the device and erase any forgotten passcodes, effectively giving you the ability to start fresh.

Utilizing recovery mode involves connecting the device to a computer, launching iTunes or Finder, and then putting the device into recovery mode, which opens the door to restore options that can fix issues with a disabled device. This steps directly addresses the problem of the device being locked without the need for prior settings, which aligns perfectly with the absence of 'Find My iPhone.'

The other options may not be as effective in this scenario. Resetting the device in iTunes typically requires the device to be recognized and not disabled. Calling Apple Support might provide guidance but does not resolve the immediate issue of a disabled device. Waiting for the timer to reset is not a practical solution, as it would not address the core issue of needing access to the device.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy