What should be done if restarting the app does not help in resolving the issue?

When encountering an issue with an app and restarting it does not resolve the problem, it's important to investigate whether there are any broader issues affecting the app's performance. Checking for outages or issues reported by the app provider is a logical next step because many problems can arise from server-side issues, maintenance, or widespread bugs that the app's developers may be addressing. This can save time and frustration, as you might discover that the problem is not on your end but rather a known issue that is being worked on.

Looking for updates or outages allows users to be informed and manage their expectations regarding the app's functionality. This proactive approach can also guide further actions, such as waiting for a fix rather than guessing or making changes that may not be necessary. The other options, while they might seem to provide alternative solutions, do not address the problem as effectively as verifying the app's operational status.