What is Apple's return policy within the specified period?

Prepare for Apple's Tier 1 Advisor Exam. Enhance your knowledge with quiz questions and insightful answers. Ace your exam with confidence!

Apple's return policy allows customers to return unopened products within 14 days of purchase, and this return is valid only when the original receipt is provided. This policy ensures that customers receive a full refund for unopened items, emphasizing the importance of the original receipt for processing the return. Having the receipt on hand facilitates the return process and serves as proof of purchase, helping to verify that the item is eligible for return under Apple's guidelines.

Options that suggest returns without a receipt or for opened products do not align with the structured policy that Apple has put in place. It ensures that returns are manageable and prevents abuse of the return system. While some flexibility is built into the policy for exchanges or faulty items, the core guideline remains that unopened items must be returned with the original receipt within the specified period.

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