Can customers purchase AC+ coverage after their device has already been damaged?

Customers cannot purchase AppleCare+ coverage after their device has already been damaged. This policy is in place to ensure that the coverage is intended for devices that are in good working condition before any issues arise. AppleCare+ is designed to provide additional support and protection for customers who want coverage for potential future incidents, not for devices that have already sustained damage.

As a result, if an Apple device is already damaged, customers must seek repair services for that damage independently and cannot take advantage of the AppleCare+ protections until the device is repaired and in good condition. This policy helps maintain the integrity of the coverage and prevents abuse of the warranty system, ensuring that customers who do invest in AppleCare+ are getting the value and protection they expect.